Frequently Asked Questions

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19 articles in this collection
Written by Michelle Rathbun and Ryan Cleckner

Can my children use the Mayday Safety app?

Is this app simple enough for children to use?
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Written by Michelle Rathbun
Updated over a week ago

Can I use Mayday Safety with multiple organizations I'm a part of?

I'm a member of an organization that uses Mayday Safety. Can I use this with another organization too?
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Written by Michelle Rathbun
Updated over a week ago

Is the Mayday Safety app really free?

How much does the app cost?
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Written by Michelle Rathbun
Updated over a week ago

Does the Mayday Safety app only work in the U.S.?

Can I use Mayday Safety while traveling in a foreign country?
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Written by Michelle Rathbun
Updated over a week ago

Can I use Mayday Safety for my workplace, school, or house of worship?

The Mayday Safety app can help keep you safe everywhere you go.
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Written by Michelle Rathbun
Updated over a week ago

How many family members can I add in the app?

How many people can I add in the app?
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Written by Michelle Rathbun
Updated over a week ago

[Android] Why can't I add family members?

The app is not showing any family members to be added.
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Written by Michelle Rathbun
Updated over a week ago

Can we change the message sent out when we send a Mayday alert?

In the Mayday Safety app, can we change the message sent to our family members or organization when we request help?
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Written by Michelle Rathbun
Updated over a week ago

Can the Mayday Safety app access my personal information?

Can you access my credit card or banking information if I download the app?
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Written by Michelle Rathbun
Updated over a week ago

Why am I not receiving a confirmation code?

I want to set up the app, but I didn't receive a confirmation code.
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Written by Michelle Rathbun
Updated over a week ago

As an admin, how do I send notifications from the Mayday Safety app?

Can I see the dashboard in the app?
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Written by Michelle Rathbun
Updated over a week ago

Why aren't my organization's members receiving a Mayday Alert?

Users are off-site and report not getting an alert.
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Written by Michelle Rathbun
Updated over a week ago

Does the app track my location at all times?

Privacy is a top priority.
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Written by Michelle Rathbun
Updated over a week ago

Is there a way to tune the alert type?--intruder, shooter, medical, weather, etc?

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Written by Michelle Rathbun
Updated over a week ago

Can I send or receive Mayday alerts if I have poor cell reception?

Will Mayday Safety work with wifi alone?
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Written by Michelle Rathbun
Updated over a week ago

Is there a way to prevent false alerts?

Can students use Mayday Safety to lock down the school?
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Written by Michelle Rathbun
Updated over a week ago

Is the Mayday Safety app available for both iPhone and Android?

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Written by Michelle Rathbun
Updated over a week ago

Does Mayday Safety automatically call 911?

Are police/emergency services automatically called when an alert is activated?
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Written by Ryan Cleckner
Updated over a week ago

Can an alert be heard when a phone is set to silent?

How the Mayday Safety App's alerts work with a phone's settings when set to "do not disturb," vibrate, or silent.
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Written by Ryan Cleckner
Updated over a week ago